Coupons are not retroactive and cannot be used for orders already made.Coupons may only be valid if used with a certain payment method.Coupons may be usable for a limited number of pieces, e.g. the first 100 pieces sold.Coupons may not be valid for refurbished products.Coupons may require a minimum order, for the amount indicated in each individual coupon.The validity of the coupons may be subordinate or not compatible with other discounts, products or promotions.The use of coupons is limited to one coupon per customer and per order. Coupons can only be used in the period between the start and end date of validity, specified on the coupon or otherwise communicated.Coupons are for personal use only and cannot be used for commercial transactions.Coupons are valid only for the purchase of products for sale on ASUS Shop.The use of coupons may be limited to some types of products, to orders of a certain amount and / or to certain periods of time, based on the criteria established by ASUS Shop. By sending an order with coupons, you accept the restrictions applied by the terms and conditions set out below:.The desired product does not enjoy coupon discounts, as specified in the terms of use of the coupon.The coupon can be used for a limited number of pieces and this limit has already been reached. For example, it may be limited to the first 100 pieces sold.Attempt to apply a discount to a product not included in the coupon offer, such as in the case of products supplied with others or of refurbished products to which coupon discounts are not applicable.Please be noted that there are some common errors: 1 or l, 0 or O. The coupon code is incorrect. Recheck the coupon code number and enter it again.The coupon can only be used for orders of a higher amount than the one made.Please note: these timelines are estimate times only.Ĭoupons can be rejected for the following reasons: Once the details have been received from you and the refund has been initiated, it can take up to 14 working days for the funds to be returned to your bank account. You will be sent an email with a secure link requesting your bank account details for the refund. It can take up to 7 working days after the refund is initiated for the funds to show on your account. Your refund will be initiated by DG Stores within 7 working days of the product arriving at the warehouse.Īfter the refund has been initiated, the time it will take for your refund to reach you will depend on your method of payment. If you are outside the 7-day refund policy period and the reason for your refund request is due to a technical or quality issue then please contact Technical Support. Quantity and names of items to be returned.Serial number of item: (found on the item). All refund requests are to be sent to note, you will be required to provide the following details when requesting a refund: Please note that if the item is opened, used, or damaged we reserve the right to decline the return or charge a restocking fee of R300. If you are within the 7-day refund policy period and would like to request a refund, please contact Customer Service or issue the return session in Myaccount.
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